About Salem Oncology Center
Salem Oncology Center, established in 1991, is a world-renowned private cancer medicine facility in the Texas Medical Center, Houston, Texas. It is dedicated to the delivery of the most up-to-date and highest-quality cancer care, including prevention, diagnosis, and treatment.
Salem Oncology Center strives to provide "caring beyond medicine", where the practice of medicine is not a job but a mission. With a significant focus on the individual patient, we provide the best possible care, which includes the most up-to-date knowledge combined with compassion and caring. Each patient receives a personalized treatment plan, and high-tech measures are taken to avoid possible side effects. Salem Oncology Center has provided care to patients from around the world. Our multicultural, sensitive staff serves the needs of our patients and their families. We look at the patient not only as a person but as a family rather than a disease.
Commitment to excellence and quality of care demands time, and time is rarely allocated in today's healthcare system. We are committed to giving the patient all the time he needs to provide him with the very best chance for a cure. Patients at Salem Oncology Center have 24-hour access to our doctors and nurses. Care is not interrupted over the weekends, as our facility is open on Saturdays, Sundays, and holidays to guarantee continuity of care. Patient care is delivered at all times by the same team of experienced doctors and nurses who are highly specialized in cancer treatment, know the patient well, and are very familiar with his medical and non-medical problems. The patient is not just a number in our Center; he is a person with a name and not a disease.
Salem Oncology Center has an efficient system of evaluating new patients. A complete patient evaluation is accomplished within 48-72 hours. Working with our network of pathologists, radiologists, radiation oncologists, and surgeons, we promptly deliver patient diagnosis and care. All radiological studies are scheduled within the first 24-48 hours after the initial consultation with Dr. Salem, and surgical procedures, if necessary, are expected within 24-72 hours. We believe that scientific knowledge and the quality of medical care determine a patient's chance for a cure. Accordingly, we consult with the best specialists in the Texas Medical Center and the leading national and international cancer experts. Each individual's treatment plan is designed after a group consultation with these experts. The meticulous and appropriate evaluation of pathology and radiological findings is crucial to developing a treatment plan. Therefore, we strive to obtain a group opinion in these areas to ensure a correct diagnosis and proper treatment. To assure excellence in care, students or trainees never treat or evaluate patients.
Salem Oncology Center has provided quality medical care with warmth and understanding to patients worldwide since 1991. Our Center has staff members fluent in Italian, Spanish, Arabic, French, and Greek to assist non-English speaking international patients. We also offer help procuring travel and hotel accommodations (including assistance through customs), long-term housing, and many other special services. Our goal is to make our patients' stay in Houston as worry-free as possible so they can focus on getting well. Once it is time for the patient to return home, Salem Oncology Center has professional associates worldwide and an international network of referrals. We also have an affiliate program in Italy. However, all patients are initially evaluated at our Center in Houston.
Availability and Continuity of Care
Our patients have 24-hour access to our doctors and nurses, seven days a week. After hours, you may call our answering service and ask to speak to a doctor or nurse. Care is not interrupted over the weekends or holidays as our facility is open on Saturdays and Sundays to guarantee continuity of care. Patient care is always delivered by the same team of primary doctors and nurses who know the patient well and are familiar with their medical and non-medical issues. Whether the patient calls the office at 2:00 p.m. or 2:00 a.m., they will talk to a medical staff member (either a doctor or nurse) familiar with them and a nurse who knows precisely their issues.
Efficiency
Over Four Decades of Experience
Dr. Philip A. Salem has over 40 years of experience in cancer research and treatment. He was trained at the two major cancer centers in America: Memorial Sloan-Kettering Cancer Center and M.D. Anderson Cancer Center. All patients who come to Salem Oncology Center are seen and evaluated by Dr. Salem. Dr. Salem was a professor of cancer medicine at M.D. Anderson Cancer Center before being appointed Director of Cancer Research at St. Luke's Episcopal Hospital. Dr. Salem treats all kinds of cancer diseases except acute myeloblastic and acute lymphoblastic leukemias; however, we do treat chronic leukemias. We do not treat children. Our practice is confined to adult oncology.
Scientific knowledge and the quality of medical care determine a patient's chance of cure. At Salem Oncology Center, no interns, residents, or trainees deliver patient care.
Why we do not accept insurance and third-party payers
Salem Oncology Center is a highly sophisticated cancer treatment facility that provides the patient with the best chance for a cure. Insurance companies and third-party payers interfere to reduce the quality of medical care. While the objective of our center is to cure the patient, the aim of insurance for the third-party payers is to pay less. In diseases other than cancer, the difference between care, insurance reimbursable, and care independent of third-party payers could be the difference between excellence and poor quality. Still, in cancer medicine, the difference could be life and death. Our edge is that we provide medicine and care far beyond standard norms to achieve a cure. We always do our very best; therefore, we do not accept financial restrictions and impediments to delivering the best care. Accordingly, we do not accept third-party payers because they work against the patient’s chances of cure.
Non-Medical Support Services
The Human Dimension
Several factors highlight our dedication to the human dimension at Salem Oncology:
- Doctors and staff at Salem Oncology Center are acutely sensitive to patients' psychological and emotional needs, and they are there to provide love and compassion at all times. This is a time-consuming type of practice, but we emphasize again and again that we take all the time needed to provide love, compassion, and humaneness because we believe that these are integral components of therapy. They are indeed the essence of therapy.
- Our staff addresses issues of fear, anxiety, confusion, and suffering. We do not refer our patients to psychologists when we can solve these problems ourselves. Most of the psychological and emotional issues that patients have are natural responses to life-threatening diseases. We refer patients to psychologists and psychiatrists only in rare cases where we need to do so.
- Established patients do not need to schedule specific appointments to discuss issues with doctors and staff. They can come to the clinic at any time and see a nurse or a doctor they know who is ready to discuss issues with them.
- We provide a home atmosphere in the clinic. We are proud that even when patients do not have chemotherapy to receive and do not have a medical reason to come, they still come to the clinic to talk to other patients or staff. The clinic is indeed home to them.
- One of our clinic's attributes is its personable, family-oriented, and home-like atmosphere. I firmly believe that science, specifically medical science, must be humanized and custom-made for each patient.
- This personal care extends beyond the patient; our staff stands ready to address the needs of patients' families and friends.